Love Your Vision Guarantee

We don’t just want you to see clearly — we want you to love your vision.
Every pair of glasses from Prouse & Co. comes with our Love Your Vision Guarantee, giving you complete confidence and care from the day you collect them.

 What’s Included With Your Glasses

  • If you’re not completely happy with your new glasses within 60 days of collection, just let us know.
    We’ll adjust, recheck, or remake them at no extra charge — and if we still can’t get them right, we’ll offer you a full refund.
    Your comfort and confidence always come first.

  • Your glasses include free lifetime aftercare, with cleaning, tightening, and small repairs for as long as you own them.
    Pop in any time — no appointment, no charge.

    🧾 1-Year Manufacturer’s Warranty

    All frames and lenses are covered by a 1-year manufacturer’s warranty against defects in materials or workmanship — giving you complete peace of mind.

  • Our Love Your Vision Guarantee complements our standard returns policy.
    While prescription lenses are custom-made and not normally refundable, we go further.
    If we can’t resolve an issue to your satisfaction within 60 days, we’ll issue a full refund — because doing right by our patients always comes first.

  • We’ll help you choose glasses you love, make sure they fit perfectly, and look after them for life.
    And if, after all that, you’re not happy — we’ll refund you.
    That’s our Love Your Vision Guarantee — personal, professional, and built around you.